Frequently Asked Questions

What If It Doesn't Work?

Email doesn’t work” is a myth. If people are buying, your product already has demand. Some just need a nudge — a bit more reassurance, a reminder, or the right timing. That’s where email steps in: to turn interest into action and browsers into buyers.

Is There A Gurantee To Be Safe?

We’ve never let a client down — and we don’t plan to start. But if we ever fall short, you get 100% of your payment back, plus we’ll keep working for free until we deliver what we promised.

Will You Handle Everything Email-Related?

Absolutely. Aside from replying to customer inquiries and direct email responses, we take care of everything else. From high-converting copy and scroll-stopping design to managing your website popups — we’ve got it covered. We focus on retention so you can focus on acquisition. Together, we make the perfect team.

What Makes InfoBytes Different From Other Agencies?

At InfoBytes, we don’t just “do the work” — we do what drives results. We operate on a performance-first mindset: we only win when you do. That’s why we go all in to help your brand unlock the revenue it’s been missing. No shortcuts. No fluff. Just real results.

How can our email marketing agency excel your business?

Email marketing should be part of a larger retention marketing strategy. That includes a deep understanding of SMS, direct mail, loyalty apps, subscription programs, membership programs and the like.

Why is email marketing essential for e-commerce success?
You pump precious marketing dollars into paid media, driving visitors to your site.
Some don’t even view your products.Some view your products, don’t buy, then leave.
Some add stuff to cart, but never continue to fill in their shipping details.
Some are so close, but they get distracted just as they’re about to click “checkout’.
Then for those who buy, some might go to a competitor for the next purchase.
Or maybe they like your brand but didn’t know you carry another product they need too.
Email marketing solves all that.
Using email, we help you 1) get more customers 2) get each one spending more 3) and have them coming back more often.
Now, wouldn’t you like a valuable customer like that for your business?
What makes us the preferred email marketing agency?
The short answer is: We are strategists.

Here’s the long answer. An ordinary email marketing agency might be able to help you create new emails. But the big question is… are they impacting your business’ bottom line?

Most of our clients are confident enough to tell others that InfoBytes is the best email marketing agency they’ve worked with because we support their business.

From things like unit economics and margin optimisation to strategic campaigns to move inventory and promotions to bolster sales troughs, our strategists do it all.